Chickidee

A British independent lifestyle store offering luxury giftware and homeware products that are inspired by trend led designs.

THE CHALLENGE

Chickidee came to us for a fresh and updated look for their retail and wholesale site that reflected their modern and trendy products.  Their previous retail shop ran on Intelligent Retail that pushed in Magento, which was causing them a lot of issues and not working as they needed it to. They had outgrown their system which limited their ability to extend as their store grew. They needed a better system for monitoring their stock so that their inventory could easily be managed across the two sites.

SUMMARY
  • Fresh: in need of a new, modern look for both websites
  • Frustrated: lots of issues with current system for controlling stock
  • Update: in need of a system with automatic updating in the warehouse
SOLUTION

Our designers and developers were on the case to create two new sites that fully represented the stylish Chickidee brand, creating a clean and modern look that suited their products and customers. To help with their inventory management issues, we set them up with a B2B store that was fully integrated with the wholesale Vend outlet, which will sync customers and prices. The first of its kind, our team developed a Linnworks and Vend integration that now means Chickidee can easily control their stock and fulfilment solutions.

They are now fully setup with a more modular and agile environment. With two BigCommerce stores (B2B & B2C) fully synced with both Vend and Linnworks, they now have the ability to extend and adapt as their business grows, while also being able to manage their stock more efficiently.

RESULTS

  • New look for B2B and B2C sites
  • Fully-responsive
  • BigCommerce, Linnworks and Vend integration
  • Mail orders in store automatically put into warehouse for shipment
  • Better solution for their stock control