Philip Morris & Son

Philip Morris & Son are retailers established in Hereford as an ironmongers in 1845 and now sell a variety of accessories for country pursuits.

THE CHALLENGE

The Philip Morris website was sat on a legacy platform that was reaching end of life and wasn’t easily upgradable. With disjointed systems between in-store, warehouse and the website, they needed a new platform that would connect these systems and make the ability to control stock and conducting sales reports a much smoother process.

SUMMARY
  • Re-platform: to a more robust, scalable platform
  • Connect: systems to help manage stock and backend processes
  • Support: in training of new platform
SOLUTION

Philip Morris came to 5874 for a re-platform to BigCommerce. They decided that with BigCommerce, the platform’s scalability, cost-effectiveness and ability to list out to their other sales channels – Amazon and eBay – meant it was the right fit for them.

In order to help the Philip Morris team with the problems they were having managing stock across the various channels, bespoke configuration and integration of various off the shelf platforms was required. This included the custom-built 5874 integration between BigCommerce, Linnworks and Vend in order to make it easier for Philip Morris to track their orders using one easy-to-manage system.

The full re-platform process took 12 weeks to complete and the end result is a fully-responsive website on an SaaS platform that will scale alongside the business.

RESULTS
  • Re-platform to BigCommerce in 3 months
  • Integration between BigCommerce, Vend and Linnworks
  • Fully-responsive website
  • Customer data pushed into Mailchimp
  • BigCommerce training